FAQs

1. What kind of products does Plenjo sell?

Plenjo offers a wide range of electronics and smart gadgets, including mobile accessories, smartwatches, audio devices, home tech, and more. We focus on quality, innovation, and affordability.

2. How can I place an order?

You can place your order directly through our website by selecting your desired products, adding them to the cart, and proceeding to checkout. If you need help, feel free to contact us.

3. What payment methods do you accept?

We accept multiple payment options including:

• Bank Transfers

• Credit/Debit Cards 
  

4. How long does delivery take?

Delivery typically takes:

• 2–3 business days in major cities

• 3–5 business days for other locations
  Shipping delays may occur due to weather or courier issues.

5. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via SMS or email to monitor your parcel’s journey.

6. What is your return policy?

We accept returns within 7–12 days if the product is unused, in original packaging, and has a valid reason such as damage, defect, or wrong item delivered. See our full Return Policy for details.

7. Do you provide warranty on products?

Some products come with a brand or store warranty. Warranty details are mentioned on each product page where applicable.

8. Is my personal information safe with Plenjo?

Absolutely. Your privacy is very important to us. We use secure systems to protect your personal and payment information. Read our Privacy Policy for full details.

9. How can I contact customer support?

You can reach us through:

• Email: support@plenjo.com